Omni-channel consumer demand has pushed the connection between shoppers and goods deeper into the supply chain, creating fundamental shifts in DC operations.
There’s no prescriptive approach to establishing true, seamless, anychannel retail commerce, but experts agree on four imperatives to the equation.
Increased online sales volume pushed a Midwestern appliance retailer to find a way to connect its e-commerce platform to ERP software, streamlining the ordering process and decreasing shipping times.
Mobile POS races to the bottom, customer service apps reign supreme, and BYOD begins to make perfect sense.
Take a look at some of the leading companies helping retailers with fulfillment and order management in today’s rapidly changing retail environment.
Endless aisle success is less about achieving assortment parity across channels and more about providing reliable, flexible fulfillment that meets each customer’s needs.
Omni-channel is evolving and maturing. Retailers are turning from envisioning the future of digitalenabled shopping toward making that vision a reality. However, for all the work that has been done, one particular function of the retail business has been held apart: the supply chain.
Holiday returns fraud data from the National Retail Federation gives us 3.4 billion reasons why we should pay more attention to the returns counter in the battle against shrink.
Business intelligence tools help omni-channel retailers mitigate costs on both ends of the supply chain.
After a major returns fraud bout with an ORC ring, Stein Mart put data and analytics behind its returns policies and reduced its shrink rate to less than one percent of sales.
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