Single Source Announces Release Of Version 8.1 Field Service Plus (FS-Plus) For Infor ERP SyteLine
INDIANAPOLIS--(BUSINESS WIRE)--Single Source Systems, Inc. is pleased to announce the latest release of FS-Plus™, the organization's flagship service business software product for Infor ERP SyteLine.
FS-Plus is an integrated information system that manages and maintains both company-owned and customer-owned assets. FS-Plus provides highly functional service business process support, including incident tracking, scheduling and dispatch, wireless mobile field service, work order management and service contracts. All functions seamlessly integrate to Infor ERP SyteLine back-office financials, inventory, purchasing and management reporting – meeting the needs of an entire service organization.
The new FS-Plus v8.1 will provide added convenience, time-saving tools and enhanced product visibility for the end user. Organizations who rely on their service operation for a significant portion of profit will find that v8.1 enhancements will add to performance levels and increase operating efficiencies.
The newest features available in FS-Plus v8.1 are:
- Parts Fulfillment – improves visibility as to when the part is available minimizing disruption and optimizing process flow
- Multiple Appointment Management – offers easy view to update and move appointments grouped by resource, work order, or incident
- Billing Review Console – provides billing managers a new one-look reference screen to determine when a work order should be invoiced
- Work Order Drop-Ship Functionality – expedites service completion with new flexibility in ship-to capabilities
- Automatic Resource Scheduling – allows for efficient, automatic scheduling of maintenance work or technical resource
- Quick Service Request Order Creation – streamlines the data entry process for work order creation, adding convenience and time savings
- Multiple Customer Item Support – enhances look-up of customer part or item description
- Multi-Lingual Invoice Support – provides language translation for invoicing in customer's native language
- Pacejet™-to FS-Plus Integration – integrates with the Pacejet shipping application
"We are excited with the new features v8.1 of FS-Plus have to offer our customers. Our Product Development team continually strives to stay in tune with new product functionality our customers are always requesting. We are always pleased to fulfill these requests from our customers. To do so is a win-win for both Single Source and our customers; we add breadth to an already robust FS-Plus product, while providing our customers the additional product features that allow them to increase productivity and improve operating efficiencies," commented Tony Petrucciani, CEO, Single Source.
About Single Source Systems, Inc.
For companies that manufacture, sell, install or service technical or industrial products, Single Source is the solution partner of choice. In addition to developing and supporting service management software for over 450 customers worldwide, Single Source focuses on the total success of their customers – making their businesses easier to manage internally and externally by making it easier for their customers, dealers and suppliers to do business with them. Since 1985, the Company has developed, marketed and supported a powerful line of business software applications including integrated service management systems, ERP extensions, web portals, mobile workforce applications, interface connectivity products and custom developed solutions. Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two–time winner of the prestigious Inc. 500 fastest growing, privately–held companies in America. For more information about Single Source, visit www.singlesrc.com.
About Pacejet
Pacejet solutions help manufacturers build a competitive advantage by integrating new, web-based logistics software applications into existing production operations. Pacejet provides a combination of transportation and warehouse management capabilities in a web portal application that manufacturers can deploy to support shipping, warehouse and distribution operations. For more information, visit www.pacejet.com. Pacejet is a registered trademark of Pacejet Logistics, Inc.
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