Robocom Helps WGA Achieve Rapid Business Growth With The RIMS Warehouse Management System

By Robocom Systems International

Meeting The Demands of rapid business growth with Robocom

Dedicated to providing world-class logistics to both national and international companies, Warehouse, Gestão de Armazenagem Lda (WGA) is a third party logistics provider delivering distribution and value added services to clients throughout the Iberian Peninsula and the rest of Europe. Since 2001, WGA has been using the RIMS (Robocom's Inventory Management System) Warehouse Management System (WMS) from Robocom to manage its entire distribution operation. Since implementing RIMS, WGA has achieved tremendous business growth and realized substantial business benefits around increased productivity levels, improved inventory accuracy and reduced costs. "We have been growing 25-35 percent per year over the last four years," explains Chris Farley, Managing Director of WGA in Portugal. "We could never have maintained this kind of expansion without RIMS."

Lack of Automation Limits Company's Growth Potential

Prior to using RIMS, WGA faced numerous challenges as the business continued to expand and customer demands grew increasingly complex. "Our customers expect us to deliver a high degree of excellence and quality in our services which were becoming harder to achieve as our customer base grew," explains Farley. Previously, WGA's entire picking process was performed manually, requiring eight people to work 24/7. This manual process negatively impacted the company's productivity and accuracy levels, and limited its ability to grow. "Without an automated system we realized there was only so far we could take our business."