In their role as a Virtual Prime Vendor for the Defense Supply Center
Philadelphia (DSCP), Peckham is one of three contracted warehouses in the
country responsible for the distribution of military recruitment clothing.
Peckham provides service to an eight state region including direct shipments
to Fort Sill and Fort Leonard Wood.
Since opening in May of 2001, Peckham has shipped more than 52,000 orders
with a 99.9% accuracy rating. This accuracy rating is due in part to
Peckham's state-of-the-art Warehouse Management System (WMS) from Ann Arbor
Computer (AAC). "Knowing we needed a robust warehouse management system, we
were looking for a vendor with experience in government contracts within a
3PL environment, we received that from AAC" states Tom Minich, Peckham
The addition of a new warehouse contract prompted Peckham's search for a WMS
solution. Their primary goal for implementing a WMS was product
accountability. Peckham chose pcAIM WMS for its accuracy, robust
functionality and competitive price. They selected Ann Arbor Computer for
their years of integration experience supporting various vertical markets
and their ability to meet Peckham's government-related and nonprofit
Implementation at Peckham began quickly with a basic pcAIM installation to
meet the requirement date set by Peckham's government contract. Government
contracts have specific requirements for transactions generated from the WMS
to the vendor whenever product is received or shipped. pcAIM satisfied these
requirements by developing an interface using shared Microsoft® SQL Server
tables to Peckham's existing application Legacy Host. After the government
interface requirements were met, an enhanced version of pcAIM was installed
with expanded functionality.
"The most challenging aspect of the installation was learning the logic
involved," says Minich, "Once I configured pcAIM, based on the system's
logic and our criteria, things ran pretty smooth. Time spent setting up the
system provided me with hands-on knowledge of pcAIM. I feel that I now 'own'
our system and I am confident that pcAIM will meet our needs,
now and into the future. This project was a complete success."
By using pcAIM, Peckham is able to maintain a shipping accuracy rate of
99.99% and an on-time shipping rate of 99.98%, well above the national
average as documented in Warehouse Education Resource Council's (WERC)
Private Warehousing: A Snapshot (1/31/02). WERC's national average for
shipping accuracy is 96.90% and on-time shipping is 95.85%.
Minich explained "I am very pleased with pcAIM and would recommend this
software to anyone looking for a WMS".