13 Keys To Retail Vendor Compliance

Retail vendor compliance is a complicated, and at times controversial subject. Controversial obviously because consumer goods manufacturers are generally not happy about paying penalties for non-performance – even if well deserved – and there is no question that there have been examples of retailers running programs that appear abusive to some suppliers. When this happens, vendors view compliance programs as fundamentally unfair, perceiving the “chargebacks” to be at times arbitrary, often not clear, and set at overly high levels.

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