Hydro-Scape Grows Its Business With Infor10 Distribution Business, MaxRecall

Like many distribution companies, Hydro-Scape sought a means of streamlining and automating its business processes to increase the speed and accuracy of serving its customers, as well as improve productivity and profitability. The company chose Infor10™ Distribution Business (SX.e) for its robustness and distribution-specific functionality, including the ability to integrate data across an entire operation. Hydro-Scape also selected MaxRecall, which works with Distribution Business. MaxRecall is designed by MaxRecall Technologies, an Infor business partner.

Accounts Receivable (AR) was the first department at Hydro-Scape in which Distribution Business and MaxRecall were implemented. MaxRecall Technologies provided the application and all necessary components for successful implementation. Once the set-up was complete, each person in the department was using the application on a regular basis. MaxRecall captures the O/E pick tickets as they are processed through Distribution Business, takes the keyword information through text processing or Enterprise Report Management (ERM), and pre-populates the keyword information when the signed pick ticket is scanned in. After entry of the order number, other relevant keyword information appears.

The AR department uses MaxRecall to capture a variety of reports as well as the Distribution Business statements. When viewing the statements, the AR staff can access the corresponding invoices by clicking on the invoice numbers. Conversely, they can access the corresponding statements when viewing the invoices. When needed, the AR team can also share the information stored in MaxRecall with customers by emailing or faxing documentation directly from the application's retrieval program.