Case Study

DSC Logistics

Source: RedPrairie

By JoAnn Lilek, CFO, DSC Logistics

DSC Logistics is a third party logistics provider with national presence across the United States. In business for 46 years, DSC operates 24 logistics centers totaling 11 million square feet of space supporting customers in the consumer packaged goods, electronics and healthcare industries.

DSC's corporate mission is to help its customers to achieve their business goals by better managing change and information in the supply chain.

Competition is extremely high in the third party logistics (3PL) industry. Price and customer service are often the key factors in securing and maintaining business relationships.

With about 2,000 employees, DSC saw in their labor force an opportunity to improve in both of these areas.

RedPrairie provided a comprehensive Workforce Management solution consisting of engineered best practices and standards, change management consulting, and advanced labor management software for real-time performance monitoring and reporting.

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