News | December 10, 2003

Demand Solutions Version 9 Puts Emphasis On Customer Service

Source: Demand Management, Inc.

The traditional approach to forecasting items with slow or uneven demand often leave companies with far more inventory on hand than necessary. For a large company, this could mean stocking millions of dollars of excess inventory.

With the Service Level Optimizer, a new feature in Demand Solutions Version 9, production planners can maintain high customer service levels without producing large quantities of inventory for items with demand patterns that are difficult to predict. The Service Level Optimizer also is applicable to determine proper stocking levels for all items not just slow or uneven demand.

Demand Solutions Version 9 is a quantum leap for the most widely used forecasting system in the world that also delivers far more features for personalizing a user's workspace. While there are more than a hundred enhancements, some of the more appealing features include:

  • A built-in dashboard that remembers which records an individual user was looking at. When re-launched, that data will be displayed exactly as the user had last looked at it. The dashboard also allows global customization (such as adding a company's logo) and individual preferences (such as colors).
  • Flexible filtering allows "and/or" logic to apply multiple filters simultaneously.
  • Users can automatically exclude discontinued items or tell Demand Solutions to forecast an item only within a specified horizon.
  • Flexible forecasting options allow users to specify the history to use for each item or specify the number of months to forecast a selected range of records.
  • A convenient "pick list" allow users to look at multiple records simultaneously and specify which records they want to see as columns. Users can select different pick lists for different tasks. For instance, one list can be for monthly budget meetings and another could be records a user looks at every day.

With its emphasis on the type of customer service issues companies face more frequently than ever, Demand Solutions Version 9 continues to deliver the highest return on investment of any demand planning system. Simple and sensible information flows are facilitated with its proven yet flexible approach.

About Demand Management, Inc.
More global supply chains depend on Demand Solutions software by Demand Management, Inc. than any other system. Since 1985 DS products have been the most reliable and cost-effective solutions available for leveraging supply-chain technology to improve bottom-line results. Learn more about the industry's leading forecasting and demand planning system at www.demandsolutions.com.