Continuous Improvement And Performance Measurement — Where To Begin?
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It's hard to review any supply chain article these days and not see some reference to benchmarking, performance measurement, world class operations and the like. In fact, Bain & Company survey results indicate that 86% of supply chain executives define performance measurement as a key priority in the coming year. And yet, the same survey also highlights the reality that 67% of those same companies fail to track supply chain performance and less than 15% actually have the data necessary to track that performance. Your boss may be reading some of those same articles and expect to see some measurements. The reality is, however, you may not have anything, and there isn't much in the way of existing data to help you. What's the quickest way to obtain some meaningful measurement and insight into your current operations? Here are four (4) key steps to help you create your own continuous improvement process and begin tracking performance measurement.