Exact Software North America's Professional Services provide a full range of consulting services: services that are doubly valuable to you because they address both your immediate concerns and your long-range goals. Whether these concerns surround your system implementation or how to improve your overall business and day to day operations, we can develop a plan for you.
Exact consultants offer the know-how to tackle and solve your short-term problems in the most timely and cost-efficient way. We want to add value to your organization and we do this by allowing you to work with our industry experienced personnel, helping you overcome your challenges and letting you do what you do best, which is run your business.
Exact has numerous regional service offices providing on-site services to our customers. These Macola Professional Consultants are certified in the utilization of the Progression Series applications, and also hold certifications such as CPA, CPIM and CMA, with many having MBA's in manufacturing.
For more information about our professional services group, please contact our Sales team at 800-468-0834.
Exact 's Professional Services team is committed to providing our clients with the highest possible level of service.
We're not satisfied until all our customers are satisfied. For the end user, that means a viable, long-term solution to his/her business problem(s). For the paying customer satisfaction means a job done on time and within budget. For the project team, being satisfied is being empowered to do what it takes to make all the members of the team successful in their piece of the project and leave them with a sense of fulfillment and an eagerness to take on the next project. And finally, if all other parties are satisfied as described, Exact will be happy.
Specifically, in our projects, we aim for:
Achieving our technical, schedule and cost goals
Early establishment of the criteria to be used to measure progress toward these goals
Early assessment on the return on investment (ROI) of the project
Client empowerment through education on the details of the implementation and logical next steps - to be taken by the customer themselves, with Exact 's assistance, as required