News | November 12, 2003

ComServe Networks Selects Exact Software's Macola ES To Manage Business Processes Within Expanding Global Business

Source: Exact Software North America

Exact Software, a leading developer of ERP and e-business software and a division of Exact Holding N.V., today announced that ComServe Networks, service providers for HP, eMachines, Gateway and others, selected Exact's Macola ES solution to unify their expanding business and streamline all global business processes.

ComServe's European division has been successfully leveraging Exact's ebusiness solutions for several years. With the recent acquisition of ComServe Networks-USA (CSN-USA) the organization determined that in order to improve financial reporting consistencies, all business units should operate in a single technology platform. While the prior business systems helped support the company's manufacturing needs, the software was too cumbersome to manage the evolving service side of the business. ComServe selected Macola ES because the company desired an easy-to-use, easy to integrate solution that would support collaboration across the entire value chain, including communication with customers, suppliers and partners, while also providing a view of relevant financial information.

"Implementing Exact's Macola ES will allow us to better unify our European and U.S. divisions across a single technology platform and manage all aspects of our growing service market," explains Michael Wales, General Manager of ComServe. "With a consistent, real-time view of financial data, ComServe will be able to drill down into figures leading us to understand the true cost of business."

Unlike traditional ERP packages, Macola ES goes beyond simply capturing information. The application will enable ComServe to gain a holistic view of the company in order to make better business decisions. ComServe anticipates immediate improvement with financial recording capabilities, which will help guide the allocation of company resources.

"For global organizations, giving employees real-time access to vital company information through one application can drastically impact the way a company operates from the bottom up," explains Glenn McPeak, product marketing manager, Macola ES, Exact Software. "ComServe recognized that Macola ES is an ideal tool for managing daily tasks while providing a holistic view of corporate activities, which assist in the execution of company-wide objectives."

About Exact Software
Exact Software offers innovative manufacturing, distribution, financial and business process management (BPM) solutions that provide a strong backbone for today's business environment. Exact Software's products make it easier for small to mid-sized organizations to do business with customers, suppliers and partners - 24/7. The company's highly adaptable solutions provide a real-time view of activity across an entire organization, maximizing productivity by increasing access to information.

A division of Exact Holding N.V., a leading supplier of CRM, ERP, payroll and accounting solutions located in Delft, the Netherlands, Exact Software has North American offices in Boston, MA; Columbus, OH; Los Angeles and San Francisco, CA; Fort Lauderdale, FL; Fair Lawn, N.J.; Houston, TX; and Toronto, Ontario, Canada.

About Comserve Networks-USA
ComServe Networks-USA, a subsidiary of ComServe Network Holding, provides multiple solutions to meet customers' requirements within the service environment. CSN-USA offers innovative solutions from repairing motherboards to total in and out of warranty turnkey service solutions, including suggesting replacements for items that are unavailable or have gone end of service life. Tailoring the service needs of customers from selected activities to a full turnkey basis enables them to concentrated on their primary business.