Capital Party Rentals Puts Customers First With Cube Route Visibility Solution
Cube Route today announced that Capital Party Rentals, a party supply rental company serving businesses and individuals, is using Cube Route's Visibility Solution to streamline its delivery operations. Cube Route provides Capital Party Rentals with an easy and affordable way to plan, track and monitor its delivery fleets in real time, enabling the company to optimize routes, cut labor costs, narrow delivery windows and improve customer service.
Capital Party Rentals provides rented party supplies for events such as community festivals, graduations, company picnics, weddings and private parties for clients in Virginia, Maryland and the District of Columbia.
"Before Cube Route, we were using spreadsheets to plan all our routes, but it was not an efficient process," said David Stuckey, COO of Capital Party Rentals. "With Cube Route we can now plan routes for optimal efficiency, which has reduced our labor costs as well as narrowed our delivery windows from eight hours to less than three. Our service efficiency has never been better and is definitely a factor in boosting our customer loyalty."
The Cube Route Visibility solution empowers dispatchers to create, access and modify planned routes in real time. It enables Capital Party Rentals to provide end customers with more accurate estimated times of arrival, since route planning takes into account activity based load and service times, as well as drive times based on street level data. Dispatch staff can now also monitor drivers in real time, and immediately notify customers of any exceptions or delays as they happen - a feature that has significantly reduced the number of inbound calls from customers. Capital Party Rentals is also using the Cube Route solution to initiate automated notification to customers of their delivery windows.
According to Stuckey, "Since using Cube Route, we can now measure our driver productivity, increase stops per paid hour and set up service programs that clearly differentiate our offering. We also have much needed real-time visibility into our delivery schedules and access to tools to help us analyze why schedule delays happen." Capital Party Rentals also uses the Cube Route solution to perform a complete job cost analysis that takes into account actual delivery times to ensure that all jobs the company bids on receive accurate pricing estimates.
"Capital Party Rentals is an organization dedicated to providing customers with superior levels of delivery service," said Alex Walker, CEO of Cube Route. "Our robust web-based delivery management solution provides the most effective way for them to manage their complex delivery process, lower their operating costs and achieve their customer service requirements."
About Cube Route
Cube Route provides on demand logistics management solutions to help transportation and distribution organizations lower their operating costs, improve customer service and reduce operational complexity. Offered on a pay-as-you-go subscription basis, Cube Route's solution for last mile logistics is used by organizations such as Peapod, Bad Boy Furniture, Stewart Foodservice and Stephenson's Rental Services to cost effectively manage and achieve visibility into the entire delivery process. From sequencing routes for optimal efficiency and tracking drivers in real time, to analyzing and applying historical data to boost operational performance, Cube Route delivers the most value at the lowest total cost of ownership. Cube Route's innovative offering has been recognized in 'Top 100' award listings in publications such as Supply & Demand Chain Executive, Food Logistics and Global Logistics & Supply Chain Strategies. For additional information on Cube Route visit www.cuberoute.com or call 1-877-227-6883.
About Capital Party Rentals
Capital Party Rentals has served the Metropolitan DC area since 1969 as a full service rental company, helping make every function a spectacular event. Capital Party Rentals fulfills any customers' needs whether it is for an executive event, a backyard picnic, a festival or a wedding. The customer is able to rely on the experienced team at Capital Party Rentals to make each event a Capital Celebration.
The staff at Capital Party Rentals helps the customer with the entire planning process. Along with helpful advice, they can provide the customer with chairs, tables, china, glassware, and flatware. Capital Party Rentals also has an impressive line of linens, specialty buffet serving pieces, portable bars, chair covers, staging, dance floors, candelabras and more. These are just few of the items that are available to help the customer to create the perfect environment and atmosphere for their next event. Whether the customer's budget is small or large, Capital Party Rentals can help set the stage for a top notch event.