Brakes Put Optrak Business Intelligence At The Heart Of Depot Operations And Sees Increased Customer Services And Reduced Costs

The Brakes Group is the UK's leading supplier to the catering industry. Operating in an extremely competitive industry, there is constant pressure on margins. Consistent high quality service and cost effective pricing are critical to winning and retaining customers.

The Optrak vehicle routing solution is used at Brakes' Egham depot to dynamically schedule a fleet of 80 vehicles delivering grocery orders, ambient, chilled and frozen goods. In-cab communications and SatNav/fleet tracking are fully integrated with Optrak Business Intelligence and Optrak Real-Time to drive Brakes' depot operations.

"Brakes set out to find new ways of driving costs out of the supply chain and succeeded in reducing year on year costs by 8% but we gained significant added benefits in customer service", said Neil Heavisides, Depot Manager, "We chose Optrak because of its proven expertise in the food and drink sector and the availability of dynamic real-time planning, supplemented with their unique Optrak Business Intelligence dashboard and reporting functionality."