Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional service automation (PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership.
Solutions
Manufacturing
Regardless of what you manufacture, Epicor provides a solution that enables the manufacturing process, from planning and procurement to job costing, scheduling, production, financials and more. Our solution goes beyond traditional ERP, encompassing customer relationship management, business intelligence and e-commerce. Most important, Epicor manufacturing solutions seamlessly manage complex requirements such as configure-to-order plus repetitive requirements such as make-to-stock, offering versatility that supports a truly mixed-mode manufacturing environment.
Distribution
Epicor distribution solutions accelerate the order-to-delivery cycle, provide faster access to the data you need to increase inventory turns, and improve customer service and profitability. Solution components include comprehensive supply chain management facilities for order entry, purchasing and inventory, plus advanced supply chain execution capabilities such as warehouse management. The extended value chain is supported by both customer and supplier relationship management, with robust financials and operational business intelligence providing additional support.
Retail
Driving sales, enhancing customer service and pushing multi-channel enterprises to new levels of profitability are the keys to running a thriving retail operation. Epicor retail solutions provide retailers the real-time tools they need to achieve success. These tools include point-of-sale (POS), sales floor and back office systems, plus connectivity systems that link multiple stores to corporate applications and one another.
Global Services And Support
Epicor spans the globe, with more than 2,400 dedicated professionals in offices across the Americas, Europe, Middle East, Africa and Asia Pacific regions. Working in a unified global services/support infrastructure operating 24x7, our people serve more than 20,000 customers in 140-plus countries, in more than 30 languages. Epicor support centers in all of our major operating regions, along with software development centers in the United States, Mexico and Russia, help ensure that our customers receive only the highest quality product and service.
Drawing from unsurpassed midmarket expertise, Epicor developed a highly structured implementation methodology, Signature. Proven over thousands of projects involving hundreds of consultants, Signature allows us to consistently deliver efficient, well-managed implementations for clients worldwide.
