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Case Study: MYDIN Upgrades Its Traditional System To An Integrated Warehouse Management System With Intermec
Despite their humble origins, MYDIN has emerged as one of the top players in Malaysia's competitive hypermarket industry. Due to its low pricing strategies and economically-priced goods, the company have been experiencing significant leaps and bounds in spite of the recent price hikes occurring in the country. Its core business activities are mainly wholesale and retail. Mydin sells a broad range of domestic goods and its stores provides everything ranging from foodline, soft line, hard-line and household items. In addition to that, they also stock up an assortment of daily supplies of Muslim goods to the selected consumers.
Since its inception in 1957, the MYDIN group had grown steadily and at a commendable pace under the leadership of Dato' Haji Ameer Ali bin Mydin and his brothers. Their first store was located in Kota Bharu, Kelantan and mainly sold toys imported from Thailand. After 40 years of service, they currently own 40 outlets throughout the nation which included: 2 Hypermarkets, 24 Emporiums, 1 Superstore, 7 Mini Markets and 6 Convenient Stores. The stores are strategically situated all over the Klang Valley, Terengganu, Kota Bharu, Seremban, Nilai, Johor, Alor Setar, Melaka, Penang, Pahang and Kelantan.
As its business expanded in recent years, MYDIN found that its traditional manual warehouse record-keeping system could no longer cope with the frantic pace of stock movement. When its branch network expanded, more stock picking requests were necessary along with returned goods, damaged stocks and goods in transit. Everyday, MYDIN's warehouse receives large shipments of merchandise from both local and overseas sources including Bangladesh, China, France, Hong Kong, India, Indonesia, Korea, Pakistan, Singapore, Taiwan, Thailand, Turkey, United Arab Emirates and United Kingdom as well as customers' orders from their various outlets. MYDIN resolved to upgrade its traditional system to an integrated Warehouse Management System (WMS) with a barcode record and scanning system and looked to a reliable partner for implementation.
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