Application Note: Direct Store Delivery (DSD) And Route Accounting: Achieving Peak Efficiency With Best-In-Class Mobile Technology

Direct Store Delivery (DSD) and Route Accounting operations are complex — regardless of the type of product your enterprise delivers. Whether these mobile workers are involved in the delivery of baked goods, dairy products and soft drinks to local grocers and convenience stores, car parts to automotive dealerships or cement and other construction materials to a building site, your drivers need to wear many hats throughout the workday. At each customer site, these workers handle everything from the physical delivery to general order management (including additions and changes), invoicing, merchandising and general customer service. How efficiently and effectively these workers perform this wide variety of tasks can have a substantial impact on the health of DSD/route accounting operations — and your business.

For enterprises that are utilizing paper-based forms, the mobile workforce is subjected to the tedious and error-prone capture of information throughout the day via paper and pen. The information collected by your drivers must then be touched a second time and entered into your computer system — either by the driver or administrative staff — resulting in costly labor intensive processes and the extraordinarily slow movement of information throughout your business.

To develop a product that best addressed these needs, Motorola drew on its depth of industry knowledge and experience in route accounting. And it shows. The Motorola MC9500-K is packed with the features and functionality required to achieve peak efficiency throughout your DSD and route accounting operations. With a real-time connection to your line of business applications and telephony system, your workers can perform virtually any task, on the spot. Wasted time is eliminated, effectively streamlining your business processes and reducing cycle times throughout your operations.

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