News | July 1, 2015

Superior Business Solutions Earns ISO 9001:2008 Certification, Bringing Another Level Of Confidence And Assurance To Clients

ISO 9001:2008

Superior Business Solutions, an SBS Brands Company and an Industry Leader in Providing Print and Promotional Management, Technology and Procurement, Offers Clients Another Level of Confidence and Assurance in Doing Business With a Fully Audited and Registered ISO 9001:2008 Organization

Kalamazoo, MI (Marketwired) - Superior Business Solutions is pleased to announce that after rigorous auditing, they have earned ISO 9001:2008 accreditation. Already a leader and innovator in the process of print and promotional product supply chain management and technology, their ISO 9001:2008 certification provides their clients with another level of confidence in partnerships.

The ISO 9001:2008 internationally recognized standards outline a process approach to implementing and supporting a quality management system, resulting in increased involvement of top management with regards to the Quality Management System.

The Leadership Team at Superior Business Solutions is engaged in setting the Quality Policy and Quality Goals and Objectives. The level of confidence offered for clients continues with management review looking at data from the QMS, and taking actions to make sure that quality goals are met, new goals are set, and continual improvement is achieved.

Vice President of Superior Business Solutions, Tim English, couldn't be more proud of his team saying, "What the process proved is we are good at what we do, we do a good job tracking and doing things in a unified manner throughout our organization. This is a fluid process and we will continue to look at ways to do things better and more efficient." He added, "Thanks to all of those involved in the process in our Grand Rapids and Kalamazoo locations. With their input and professionalism, they made this an easy process…this is a big deal!"

What This Confidence Level Means to Superior Clients

  1. They experience a high level of demonstrated, consistent and proven service and product quality
  2. Enhanced customer satisfaction through the effective application of systems assuring conformity to customer and applicable statutory and regulatory requirements.
  3. Quality on projects is constantly measured with processes for continual improvement.

Superior Business Solutions was founded over 90 years ago on the idea of offering business solutions that increase efficiencies in the work place. In receiving ISO 9001:2008 accreditation, that tradition continues into 2015 and beyond benefiting both the company and their clients.

Bill English, CEO of SBS Brands, Superior Business Solutions' parent company, said it this way, "In taking this step and achieving our goal for ISO 9001:2008 accreditation, the Superior Business Solutions' tradition of excellence in offering business solutions, the best customer service you will find anywhere, as well as the best systems, technologies and products for our client's benefit have been documented and proven." English added, "Talk to our clients and you will see, our commitment to quality management is nothing new. It is ingrained in each of our employees and is demonstrated in the high level of satisfaction our clients experience, and that we all strive for, each and every single day."

About Superior Business Solutions: Superior Business Solutions, part of the SBS Brands' family of companies, is an industry leader in providing print and promotional management and procurement based in Kalamazoo, Michigan. Superior Business Solutions integrates and consolidates print and promotional product procurement. Their holistic supply chain management solutions align and automate the process from design, planning and procurement to production, printing and fulfilment -- for a single department, for multiple business units or enterprise-wide. They bring virtually endless ideas along with end-to-end unified, centralized supply chain management services to leverage your buying power and optimize spend. Learn more about their SCM Process HERE (http://www.inkonit.com/print-management-procurement-services/supply-chain-management-process).

Source: Superior Business Solutions