Business Process Management: Taking ERP Beyond Departmental And Data-Centric Boundaries
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The ERP technology boom in the 1990's gave organizations a means to start obtaining much needed operational visibility but was limited to product and order processing with other related functions and thus did not provide a complete, consolidated view of their entire business. In today's global enterprise, numerous business processes occur each day that are outside the scope of ERP — from filling out a purchase request, to interacting with business partners, to assigning documents for review and approval: the effectiveness of each one, and the overall efficiency of your organization, is dependant on integrating these different tasks throughout your entire business and with ERP systems.
Business Process Management (BPM) is a term that many organizations are using to define a means to solve the challenges facing a company's procedural needs in tying these different operations together. However, as technology vendors are establishing BPM solutions, they often fail to focus on the entire organization, leaving certain segments of the enterprise fragmented and fending for themselves.
This white paper will provide the essential background required to understand how business process management (BPM) has evolved and how, by understanding BPM as a philosophy and concept, not a technology solution, companies can bring the employees and processes that live outside of your ERP system into the organization.