Developing A High Performance Order To Cash Process

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Executives already know it's a competitive environment that is getting tougher and they also realize that continuing performance improvement is a necessity. However, the CEO and immediate staff members are faced with many perplexing performance improvement questions and decisions, including:

• How should we grow the business?
• What is the right competitive strategy?
• What are the best investment opportunities?
• Are our business and manufacturers processes good enough for us to excel for our customers?
• Should we invest in improved information technology?
• What course of direction should we follow?

Asking the right questions, formulating the right plans, making good decisions, and then successfully executing your plans are, in part, the art and science of management. The impact on the company can be immediate and long lasting in either a positive or negative sense.

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