ClearOrbit Launches Community Web Site To Promote Collaboration And Information Sharing Among Customers And Partners Worldwide

AUSTIN, Texas--(BUSINESS WIRE)--ClearOrbit, a leading provider of real-time supply chain execution and reverse logistics software solutions, today launched the company's Community Site, a comprehensive Web resource for its customer and partner communities. The Community Site provides ClearOrbit's more than 300 customers and partners with a venue in which to share industry knowledge and exchange ideas to better understand and solve key supply chain challenges, as well as drive innovation and shape future product direction. With its Community Site, ClearOrbit is among the first supply chain software companies to facilitate peer knowledge sharing and collaboration among manufacturing and distribution companies.

ClearOrbit's Community Site marks another step in the company's commitment to helping manufacturers and distributors worldwide solve critical supply chain issues so they can focus on core business operations that drive revenues and sales. The Community Site follows the company's July launch of the ClearOrbit Web Store — the first of its kind to offer the supply chain industry a one-stop shop for hardware, software, and services.

"During the last decade, ClearOrbit has built a large, vibrant community of customers and partners who have provided valuable insight in shaping our product development and service delivery processes," said Warren Sumner, ClearOrbit vice president of marketing and products. "The new Community Site further demonstrates our dedication to serving customers on an ongoing basis, long after they've successfully deployed our technology, by providing them an easy and collaborative way to network, submit ideas for new products and services, access relevant content, and receive support."

The Community Site comprises four sections: Idea Exchange, Forum, Support Center and Resource Center.

• The Idea Exchange – empowers customers to drive ClearOrbit's product direction by publicly posting requests for new products or services. Community members can vote on ideas and refine them further by adding comments. The most popular ideas "bubble to the top," enabling ClearOrbit to respond with solutions to best meet customer needs. ClearOrbit will provide timely, ongoing public feedback on submitted ideas, letting customers know of ideas undergoing evaluation or implementation.
• The Forum – facilitates discussions on a wide range of topics between customers, partners and ClearOrbit staff, enabling customers to benefit from the combined wisdom of the global ClearOrbit community.
• The Resource Center – provides continuously updated links to articles about best practices, tips and tricks and other resources of value to supply chain execution professionals. Like the Forum, this section enables ClearOrbit to serve as a valuable source by which customers can become more informed – and ultimately more effective – in their critical supply chain practices.
• The Support Center – enables customers with specific technical issues to log a help request online and track its progress.

To access the ClearOrbit Community Site, visit http://community.clearorbit.com.

About ClearOrbit
ClearOrbit's real-time supply chain execution and returns management solutions improve the speed, visibility, and control of extended manufacturing and distribution supply chains. Since 1994, Austin, Texas-based ClearOrbit has assisted more than 275 clients in automating and controlling process execution within their extended supply networks. ClearOrbit delivers on the promise of enterprise resource planning (ERP) systems such as those provided by SAP and Oracle with fully integrated barcode label management and printing, mobile applications, collaboration and returns management solutions that address "last mile functionality" issues while complementing the existing infrastructure. ClearOrbit customers include market leaders such as Alcoa, Canon, Cisco, GE and Motorola. For more information, visit www.clearorbit.com.

About TAKE Solutions
TAKE Solutions is a technology-enabled Business Solutions company with recognized industry leadership in Microsoft-based Solutions, Regulated Life Sciences, and Supply Chain Management. TAKE Solutions has U.S. offices in Princeton, NJ, Research Triangle Park, NC, and Philadelphia, PA. TAKE Solutions conducts business today across the globe with more than 150 FORTUNE 1000 customers. TAKE Solutions is SEI-CMMI Level 5 Certified, Microsoft Gold Certified, a member of the Microsoft Global BioIT Alliance and is a Registered CDISC Solution provider. ClearOrbit is part of the SCM division of TAKE Solutions. For more information about TAKE Solutions visit www.TAKESolutions.com.

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