Case Study
Intermec's CN3 Mobile Computers Help San Jose Police Department Optimize Processes
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•Case Study: Intermec's CN3 Mobile Computers Help San Jose Police Department Optimize Processes
By Intermec Technologies Corporation
If you received a ticket in San Jose, Calif. six months ago, you would have to sit and wait for the officer to fill out a form in order to receive the citation. Once complete, the officer would ask you to press hard when signing the citation so the signature was legible on four copies. One copy of the citation went to the courts, one to the auditing department, one to the police department and another to you.
Once the officer submitted the ticket, each copy was separately processed, causing efforts to be duplicated between the organizations. With the deployment of Intermec's CN3 mobile computers and 3i Infotech Inc. software solution, an Intermec accredited partner, this process was expedited and streamlined, ultimately reducing the number of errors made when tickets were transcribed and saving valuable labor and funds.
The Ticket to Manual Inefficiencies Prior to using Intermec's CN3 mobile computers, all of the processes associated with criminal, moving and municipal violations were manual. When an officer stopped a violator, he or she recorded the driver's details, information regarding the incident and the ensuing court dates with pen and paper. Prone to human error, this process caused additional labor when information was recorded inaccurately, as well as caused potential trial delays.
Click Here To Download:•Case Study: Intermec's CN3 Mobile Computers Help San Jose Police Department Optimize Processes
