Case Study
Handheld Computer Survives After Two Weeks On The Roadside
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•Case Study: Handheld Computer Survives After Two Weeks On The Roadside
By Intermec
Designed to survive the rigors of the field, Intermec CN3 mobile computer appealed to We Energies because its gas technicians are constantly in the field enduring unpredictable conditions.
We Energies, an electric and gas company with customers in Wisconsin and Michigan's Upper Peninsula, aims to provide cost-effective and reliable service to its customers. It is imperative for We Energies to keep natural gas flowing safely and reliably throughout its service area. Each year, the company performs more than 200,000 service leak surveys to inspect its gas service facilities to ensure that they are in top condition. Due to state and federal regulations, it is essential that the gas technicians provide accurate, timely data to guarantee all inspections are completed and all equipment is functioning properly.
We Energies recognized that its paper-based, bar code scanning data collection method was time consuming and inefficient. The solution required technicians to hold the leak equipment in one hand with paper routes on a clipboard in the other. The workers then documented the survey results on paper. A portion of each day was spent scanning numerous bar codes, each representing a specific condition or completion status of the survey, from the earlier results documented on paper.
Click Here To Download:•Case Study: Handheld Computer Survives After Two Weeks On The Roadside
