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RSSFashion Retailer Reduces Markdown Costs And Eliminates Package Shipment Errors With Falcon® 4400
August 20, 2008
Click Here To Download:•Case Study: Fashion Retailer Reduces Markdown Costs And Eliminates Package Shipment Errors With Falcon® 4400
By Datalogic Mobile
New technology changed Wet Seal's price markdown and receiving processes from a nightmare to a dream. Ron Hunt, Senior Manager of Operations for Wet Seal, a specialty retailer with approximately 400 stores in the United States and Puerto Rico, explained how his company reallocated labor hours being wasted on price markdowns and reduced shrinkage with help from the Datalogic Falcon® 4400 mobile computer. Before, "We used old scanners. Training was difficult... a nightmare," he said. "This is a dream... You never have to reprogram it."
Hunt saw that his stores were wasting 8 to 16 hours to execute price markdowns two years ago. At the same time, stores were combating shrinkage caused by misshipments, a problem plaguing the retail industry. Shrinkage happens when products are lost between shipping to the vendor and their final destination. Nationwide, retailers lost $41.6 billion due to shrinkage, according to the most recent National Retail Security Survey. Hunt knew something had to change.
Wet Seal needed a product that was rugged enough to handle the abuse retail employees would give. Something without too many moving parts, and customer service was critical. "Partnership was very important to us," Hunt said. "If you have partnership with a vendor, that's half the battle."
Click Here To Download:•Case Study: Fashion Retailer Reduces Markdown Costs And Eliminates Package Shipment Errors With Falcon® 4400
