Articles
Burlington Coat Taps Supply Chain Solution To Achieve Vendor Collaboration Strategy
October 3, 2007
•Case Study: Burlington Coat Factory
Among the issues Burlington Coat Factory encountered with vendors' shipments were improper merchandise packing; misprinted packing slips; improper style, color and size substitutions; damaged goods and late shipments. These trouble shipments had to be removed from the normal processing flow, and additional staff, space and resources were required to resolve the problems.
Such critical issues were preventing the company from achieving its strategic plan of reducing costs while maintaining or improving service levels. BCF realized the only way to resolve these issues was to collaborate more effectively with its vendors. The company sought a technology solution that would automate and streamline the process.
The Solution
BCF partnered with Compliance Networks to implement the Retail Compliance
Management Solution (rCMS). The solution, which was implemented throughout
BCF's entire distribution system, immediately illuminated an array of vendor
routing, shipping and packaging violations. With the increased visibility that
rCMS provided for monitoring and managing shipment problems, Burlington
Coat Factory began improving flow to its stores for distribution center
shipments – a critical requirement for achieving its goals.
•Case Study: Burlington Coat Factory
